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AI Skills for Work · Module 4 of 8

Research and summarising safely

AI is brilliant at digesting long documents — and dangerous if you trust its ‘facts’ blindly. Learn to summarise fast and verify properly.

⏱️ About 59 minutes🎯 In-depth + hands-on📜 Counts towards your certificate

🎬 Watch the video lesson, then work through the full written module below.

By the end of this module you can

Your goals

Segment 1

Summarise and extract

Paste text and ask for what you need: “summarise in 5 bullets”, “list the action points”, “pull the dates and owners into a table”. Minutes of reading become seconds.

Segment 2

Know which mode you’re in

Modern AI tools have two modes. Without web search, the tool answers from memory — it can invent convincing statistics and sources, so treat every fact as unverified. With web search on, it cites real links — but it can still misread or overstate what a page says. The rule is the same either way: the citation is a lead, not proof. Open the link and confirm it actually says what the AI claims before you rely on it.

Quick check

AI gives you a statistic with a named source. What do you do?

Segment 3

Great research prompts

Use AI for judgement, not facts: “what questions should I ask?”, “pros and cons?”, “what am I missing?”. Then you bring the verified facts.

DEEP DIVE

Structured extraction

Don't just ask for a summary — ask for the shape you need:

The tighter the structure you ask for, the more useful — and the easier to check.

DEEP DIVE

Compare and synthesise

Give AI two or three documents and ask it to compare: “what do these agree on, where do they differ, what's missing?” Great for supplier quotes, reports or policies.

Still verify: AI can blur which source said what. For anything that matters, confirm the claim against the original document. If your tool cited web sources, spot-check at least one link per claim that matters — AI sometimes cites a real page that doesn’t support the claim.

Try it yourself

Summarise + interrogate an article

Your task (5–10 min)

Practise safe research.

  • Find a long article or report you need to read.
  • Ask: “summarise in 6 bullets + list any claims I should fact-check.”
  • Ask: “what 5 questions does this raise?”
  • Verify one 'fact' it gives against the real source.
  • Notice how it speeds reading but never replaces checking.
Real workplace scenario

The 20-page policy

Raj must act on a long supplier policy today. He asks AI to summarise it and list what his team must change.

What should they do? Think, then reveal.

Reveal the answer

Summary yes, quoted law no.

The summary and action list save Raj an hour. But where AI quotes a ‘regulation’, he checks the original document before telling his team it’s a rule.

Worked example

Spot the planted error

Source paragraph (what you gave the AI)

“The team shipped v2 in March 2026 after a six-week delay. Adoption reached 4,000 users by May. The board approved a further £120,000 of funding, conditional on hitting 10,000 users by Q4.”

AI’s 3-bullet summary

  • v2 shipped March 2026, six weeks late.
  • Reached 40,000 users by May.
  • Board approved £120,000 more, conditional on 10,000 users by Q4.

Did you catch it? The source said 4,000 users, the summary says 40,000 — a 10× error introduced in the summarising. This is why you check every number against the source before you forward it.

Check your understanding

End-of-module quiz

6 questions. You need 4 to pass. Retake as often as you like.

Question 1

A safe AI research task is…

Question 2

AI gives a source that looks real. You…

Question 3

AI is best used for…

Question 4

AI is NOT a search engine because:

Question 5

Best AI research task?

Question 6

A summary from AI should be:

Recap — you’ll see these again (spaced review)

Remember this

  1. AI summarises and extracts from text you give it — fast.
  2. Without web search it answers from memory and can invent sources; with web search, still check the links.
  3. Use it for judgement; verify every fact yourself.

Finish all 8 modules and pass each quiz to earn your AI Skills for Work certificate of completion — shareable on your CV and LinkedIn. CPD accreditation is being arranged.

Downloads & resources

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